Fix ADT Security Panel Long Range Radio Trouble – Easy Troubleshooting Tips

ADT security panels are designed to provide homeowners with safety and security. However, sometimes issues can arise, such as long-range radio trouble. This occurs when the security panel cannot send and receive signals properly. It is important to address this problem promptly to ensure that the security system functions effectively.

Causes of long-range radio trouble can include communication issues between the panel and the monitoring company, loose connections, or weak signals. Troubleshooting long-range radio trouble can be challenging, as it often requires technical expertise. Homeowners should avoid attempting to fix the issue themselves, as this could potentially cause further complications.

To resolve ADT security panel long-range radio trouble, it is advisable to contact ADT or the security company responsible for monitoring the system. They will have the necessary knowledge and tools to diagnose and fix the problem. Communicating any error codes or messages displayed on the panel to the monitoring company can aid in identifying the issue.

By seeking professional assistance, homeowners can ensure that their ADT security panel is restored to full functionality, allowing them to have peace of mind knowing their home is well-protected.

Power Cycle Your ADT System

If you’re experiencing long-range radio trouble with your ADT security panel, one effective troubleshooting technique is to power cycle your system. Power cycling involves rebooting your system by disconnecting and reconnecting the power source.

Here are the steps to power cycle your ADT system:

  • Locate the control panel for your ADT alarm system.
  • Find the power source, which may be a power outlet or a backup battery.
  • Disconnect the power source by either unplugging the system or removing the battery.
  • Wait for a few minutes to allow the system to fully power down.
  • Reconnect the power source by plugging the system back in or reinserting the battery.
  • Wait for the system to power up completely.

Benefits of Power Cycling to Resolve Long Range Radio Trouble:

Refreshes the system: Power cycling your ADT system helps refresh the connection between the control panel and the devices in your home.

  • Resolves temporary glitches: Sometimes, long-range radio trouble can be caused by a temporary glitch or connection issue. Power cycling often resolves these minor issues.
  • Restores proper functionality: By rebooting the system, power cycling can restore proper functionality and communication between the control panel, sensors, and the monitoring company.

Remember, if the long-range radio trouble persists after power cycling, it’s best to contact ADT customer service for further assistance.

ADT Security Panel wall mounted

Troubleshooting the Signal

When dealing with ADT security panel long range radio issues, you can follow these troubleshooting steps to identify and fix the problems. Consider the following:

Check the security panel for problems:

  • Ensure the keypad touchscreen or sensor cover is not loose or disconnected.
  • Make sure everything is properly connected and secure.

Reset the keypad after an alarm event:

  • Follow the instructions in your system owner’s manual to reset the keypad.

Replace the keypad touchscreen or sensor cover:

  • If the trouble condition persists, contact ADT or a professional technician for replacement.
Signal Strength

Check wires and connections:

  • Verify that all wires are securely attached.
  • Loose or disconnected wires can cause communication issues.

Verify signal strength:

  • Use the installer code to check the signal strength.
  • Weak or out-of-range signals may indicate underlying issues.

Consider signal strength and range:

  • The distance between the security panel and the signal source can affect signal strength.
  • Obstacles like walls, metal objects, or electronic devices can interfere with the signal. Minimize obstructions.

If troubleshooting these steps doesn’t resolve the ADT security panel long range radio trouble, it’s recommended to contact ADT or a professional technician for further assistance.

Contacting the Monitoring Company

If you’re having trouble with your ADT security panel’s long range radio, it’s important to contact the monitoring company for help. Here’s what you should do:

Check your system status: Before reaching out to the monitoring company, make sure to check the status of your security system. Ensure that all connections are secure and there are no obvious issues with the panel or other components.

Place your system on test: Before troubleshooting or making any changes, it’s crucial to put your system on test with the monitoring company. This prevents false alarms or unnecessary notifications during the troubleshooting process.

Call the monitoring company: Dial the number provided by your monitoring company’s customer service or refer to your contract for the appropriate contact information. Inform them about the long range radio trouble you’re experiencing and provide any relevant details.

Describe the issue: Clearly explain the long range radio trouble you’re facing. Mention if the issue is limited to a specific area or if it affects the entire system. Provide any error codes or messages displayed on your security panel.

Follow the instructions: The monitoring company will provide you with instructions on how to proceed. They may guide you through specific troubleshooting steps or schedule a technician visit to inspect and fix the issue.

Prepare for technician visit: If a technician visit is necessary, make sure you’re available at the scheduled time. Clear any obstacles and provide access to necessary areas for the technician to work.

Remember, contacting the monitoring company ensures that your security system is functioning optimally, providing the safety and peace of mind you expect.


Why does ADT error code 103 occur?

ADT error code 103 occurs due to problems with internet communication or cellular radio. It can also happen because of an unregistered communicator, loose tamper cover, loose cables, or other issues.

How can I test my ADT system?

You can test your ADT system by contacting the ADT monitoring service and requesting a testing service. They will help you check the communication and network on your alarm system.

What should I do if my ADT system has poor signal strength?

If your ADT system has poor signal strength, you may need to check the connections and ensure they are secure. You can also try moving your system closer to the signal source or contact your service provider for assistance. Remember, if you can’t resolve the issue on your own, it’s recommended to contact ADT or a professional technician for further assistance.


To fix ADT Security Panel Long Range Radio Trouble, follow these steps:

  • Test your ADT system with the help of ADT monitoring service.
  • Power cycle your ADT system by turning it off and then on.
  • Verify the signal strength by checking the intensity and ensuring it falls within the correct range.
  • Fix the ADT error using your keyboard by placing the system in programming mode, disconnecting and reconnecting the white cable from the circuit board.

By following these steps, you can resolve ADT Security Panel Long Range Radio Trouble and ensure your security system functions properly.

Rate this post

Leave a Comment

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Scroll to Top