How To Fix Schlage Lock Not Working After Battery Change?

Are you facing issues after changing the battery of your Schlage lock? Isn’t it working after the battery change? If yes, then don’t panic. You’re not the only one to face this issue. Many Schlage lock users have asked me to give a solution to this problem. 

Therefore, I have shared some issues here and provided solutions for each of them.

So, let’s get started. 

Tips for Troubleshooting a Schlage Lock That’s Not Working After Battery Change

I have found a few reasons why your Schlage lock fails to function after battery replacement. A few reasons are to use of incorrect batteries, incorrect installation of batteries, or a malfunction in the lock.

However, before troubleshooting, you need to know the exact reason behind the problem and then take steps accordingly.

Here are some more reasons and their solutions. 

Wrong Installation

You may face not working problem due to the wrong installation of the batteries. It rarely happens. If you put the batteries in the lock the wrong way, the lock will not work since the incorrect installation will not supply the necessary power.

So what should you do? You should first check the batteries and ensure that they are installed in the right way. If not, remove them from the lock and reinstall them correctly.

Once you have placed the batteries in the right position on the battery chamber, your Schlage lock should operate properly. If this does not resolve the issue, proceed to the next step.

Fatly Battery Connector

Upon removing the old batteries, the battery connectors can become damaged or displaced. This will result in your lock being unable to function, regardless of whether you insert new batteries.

So you should ensure the battery connector is untouched. If they are not, you must first fix them in order to make the lock work. It is not difficult to repair the connectors. Just place the connectors where the wiring meets them.

You should place the batteries correctly and ensure their connection to the battery connector is secure if they are intact. If you fix the connector’s not working issue, the Schlage smart lock should function well as it did previously. If not, then proceed to the next step.

Alkaline batteries
Alkaline batteries

Wrong Type Batteries

You will waste your time and effort if you fail to use the correct batteries for your lock. If you use the wrong type of batteries, you will not find any issues, and your lock will not function either.

Different Schlage keypad lock models require different types of batteries. So the solution is:

You need to identify the type of batteries required by your Schlage keypad lock. Schlage smart locks use non-rechargeable alkaline batteries. Therefore, when you replace the new batteries with the old ones, they must be of the same type.

There are many of us who use lithium rechargeable batteries. This is the reason why the lock does not function.

So make sure you do not place lithium batteries inside the lock when replacing the batteries. Ensure your lock is compatible with the batteries and install the correct type of batteries when you replace them.

Incorrect Battery Setup

Here is a method you can use if all the above options have been tried but your lock is still not working. 

  • Remove the batteries from the housing and remove the lock from the batteries. 
  • Press the Schlage button on the outside of the lock. Press and hold this button for around 30 to 60 seconds.
  • Insert the batteries into the lock and test to see if it works. If it works, your problem has been resolved; if not, repeat this procedure two to three times. Then see if there is any difference or not. 
schlage lock battery
Schlage lock battery

If the Problem is Not Resolved, What Should You Do?

If none of the above mentioned methods work, then you can attempt to factory reset the Schlage smart lock. Upon factory reset, the lock returns to its default settings and functions as if it were brand new. You can perform a factory reset by following the steps below:

Ready to reset your Schlage lock? It’s easy!

First, make sure your door is closed and latched. It will ensure that the reset process runs smoothly.

Next, open the Schlage lock by entering the current combination. On the inside of the lock, press and hold down both the “Schlage” button and the “Reset” button for five seconds.

The Schlage logo will then flash three times, indicating that it has been successfully reset.

You’re now ready to set up a new combination!

Press and hold down the “Schlage” button again and enter your new combination.

Once you’ve entered the code, press the “Schlage” button once more to save it.

Your Schlage lock is now reset and ready to go! Enjoy your new combination!

Schlage lock

Read: Schlage Connect Vs Sense: Which One Is Right For You?

Final Thoughts

Many reasons would be the case for not working your Schlage lock. So you need to determine the exact cause of the problem. After that, follow the troubleshooting steps outlined in the article above. 

If you are unable to resolve the problem, I recommend calling a locksmith or contacting Schlage customer service for assistance. They are highly responsive and will assist you in resolving any issues with your Schlage smart keypad lock.

[Updated by Palash Talukder]

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